General
kanji tattoo translation & body art designs
Q-1 Are you accurate?
Are your translations absolutely accurate?
A-1
Yes, our translation results are 99.9% accurate. Please take a look our Accuracy and Guarantee page. To make it 100%, make sure to provide us with the special meanings or overtones to be translated for the words or phrases you ordered.
Frequently, each English word has multiple word senses, so we have to identify the appropriate one to make 100% accurate Japanese translations for you.

Q-2 Custom order?
I want to translate some phrase to japanese language, but the problem is it's more than 8 words. Can you suggest anything?
A-2
Please let us know the phrase with brief description via e-mail, we'll estimate it shortly.
kanji tattoo translation & body art designs
kanji tattoo translation & body art designs
Delivery
kanji tattoo translation & body art designs
Q-1 Shipping worldwide?
I would like to know if you ship worldwide?
A-1
Our products will be electronically delivered via e-mail with attachments, so you will be able to receive it as long as you are under the condition of available e-mail.

Q-2 How will I receive my purchase?
I filled out the form, but no where did you ask for my email address or details so how am I going to receive my design?
A-2
We will deliver your purchase as an attached files via e-mail to the address provided on the PayPal's payment form page.

Important: Please make sure to confirm if the e-mail account is still valid so that we can contact with you about your orders or notifications (mainly about delivery failures).

Q-3 Delivery period?
How long before I get my purchase?
A -3
On our working day, usually within the next 48 hours maximum from when we confirm your payment. If we are closed for the holiday, please allow us additional turnaround time before delivering. Make sure to check our business calendar.

Important: As for the eCheck Payment, it usually takes 3 or 4 business days before the funds have cleared into our PayPal's account and confirmed.

Q-4 Access to the purchase?
I'm not really sure how to access what I purchased.
A-4
Your purchases would be delivered via e-mail as the attached files. Please find the message from us titled as "PRODUCT (JAPANNIUM)" inside your in-box. Also find it inside the junk mail box or the trash box if you set your e-mail configuration not to receive the mails with bulk attachments.

Q-5 Not received the translation yet!
I placed an order over one week ago, I have not yet received the kanji translation. The website stated a 48 hour turnaround time. Please respond.
A -5
It must have occurred some troubles while delivering e-mail, or we can not for anything connect to your e-mail address provided on the PayPal's order page. Please let us know your another e-mail address available to receive the attached files, such as Hotmail, yahoo mail, etc. We'll re-send your purchases to that address shortly.

Important: Some mail-servers of public institution such as ".edu .org .mil, etc." have their own spam filters against bulk attachments from unknown domains, and always keep watch on all of the incoming mails, trashing "spams" into their "Black hole", and delete them without any notice. In that case, both you and we can not know the fact of e-mail delivering failure. Please provide us with your another e-mail address if you are using such e-mail account of public institutions.
kanji tattoo translation & body art designs
kanji tattoo translation & body art designs
Product files
kanji tattoo translation & body art designs
Q-1 Access to the files?
How do I decompress my files?
A-1
The attached files are zip compressed. You need free decompression tools if you can not find them on your PC system;
for Windows: download
WinZip or other free unzipping free-wares on the Net.
for Macintosh: download
StuffIt Expander

Important: Please take full responsibility for your actions when you download, install, and use the softwares.

Q-2 Sizing my images?
Am I able to size these images so they are small and or big? Is there a specific application or program I need do this before I bring it to the tattoo artist?
A-2
You can resize the files larger or smaller by using free graphic applications. If you don't have them on your PC, try online photo editing free sites, such as; http://www.picnik.com/
Please make sure taking full responsibility for your actions.
kanji tattoo translation & body art designs
kanji tattoo translation & body art designs
kanji tattoo translation & body art designs
kanji tattoo translation & body art designs
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